Preston Reed Archives - Footmarks

Microsoft makes a big splash in Retail

… Nordstrom Rack: In its pursuit of continually improving the customer experience, Nordstrom Rack is piloting in-store beacon technology from Footmarks, built on the Microsoft Cloud, to better engage and personalize shoppers’ experiences and ultimately increase speed and convenience. Today, Nordstrom Rack is using the beacons to gather data that it hopes will ultimately help to better engage and serve customers. It is also testing some messaging displays via the beacons to direct shoppers to available fitting rooms or express checkout services, and to show customers extended product offerings that are available online while they’re shopping in-store. read more here

Retail Trends that Microsoft Expects for 2017

… Footmarks, which built its beacon technology on the Microsoft Cloud, showed off how it’s helping Nordstrom Rack stores improve customer experiences through data collection. Nordstrom Rack uses beacons to lead customers to vacant dressing rooms and make personalized upsell recommendations while they’re browsing the store. read the full story here

Microsoft unveils latest retail tech solutions at NRF 2017 powered by Footmarks

At the National Retail Federation’s (NRF) annual show in New York City, Microsoft unveiled some of the latest solutions build on Microsoft technologies that are transforming the shopping experience for customers. Nordstrom Rack is piloting in-store beacon technology from Footmarks powered by Microsoft Cloud, to better engage and personalize shoppers’ experiences and ultimately increase speed and convenience. They are also testing some messaging displays via the beacons to direct shoppers to available fitting rooms or express checkout services, and to show customers extended product offerings that are available online while they’re shopping in-store. Macey’s, an Associated Food Stores grocery chain is using the SKIP app for line-free checkout and to better personalize offers and promotions for customers. This retail app is built on Azure and it allows customers to simply scan each item themselves as they place it in their cart and check out on the app when finished. During…

Footmarks Partners with Skyhook Wireless To Provide Full Spectrum Location Context Solution

Big news for Footmarks at Mobile World Congress 2015. Footmarks announced this week a strategic partnership with Skyhook Wireless, a global leader in mobile location, to provide the most complete solution to optimize the customer journey across the entire location spectrum. By combining Skyhook’s Context Accelerator with Footmarks’ SmartConnect™ Platform, app owners, device makers and their stakeholders like brands and marketers, can analyze location behavior from venue to aisle and derive precise customer intelligence, as well as take action wherever their user is. The partners’ technologies present significant opportunities across enterprise, retail, restaurant, travel & hospitality, events, and entertainment apps to optimize the customer journey. The new full spectrum, complete solution provides the tools to make the customer journey more engaging, more relevant, more fluid and more frequent while opening up opportunities to increase revenue. It allows the app or device owner to analyze, act and optimize. To learn more about…

5 Questions for Beacon Providers, Answered

Last week, TechCrunch – via inMarket’s Mark DiPaola – suggested 5 important questions retailers should pose to beacon providers “before [they] beacon.” Because, as he writes, “there have been plenty of exciting announcements touting beacons in 2014, and enormous interest in the field,” we thought we’d use this opportunity at Footmarks to allay any “confusion about how to use these devices at scale.” So – here’s those 5 questions for beacon providers, answered by Footmarks – an end-to-end platform, boasting secure and reliable patent-pending hardware and an innovative and intuitive experience platform. 1. Which apps do these beacons work with, and how many people use those apps? Footmarks’ SDK gets built into our clients’ existing apps to bring location intelligence to the client-end user relationship and enhance the app’s utility for both client and end user. As DiPaola correctly points out, the larger the app network in place, the greater…